Frequently Asked Questions

You can book by phone or WhatsApp on +91 97909 23349, or through the appointment form. Tell us your symptoms and preferred branch, and we will suggest a suitable time.

No. You can book directly without a referral. If you have already seen another doctor, bringing their notes and any scans helps avoid repeating tests.

Both clinics are open Monday to Sunday, 9:00 AM to 10:00 PM. Evening slots are usually the easiest to get if you work during the day.

We have two locations in South Chennai — Sithalapakkam (Medavakkam) and Velachery. Full addresses and maps are on the contact page.

Either. Both offer consultations for the full range of conditions, so choose whichever is more convenient. If a procedure needs to happen at a particular location, that will be explained at your consultation.

Yes. You are welcome to bring a family member or partner into the consultation, particularly if you would find it easier to discuss things with someone present.

Yes. Several of the conditions treated here — piles, fissures, gallstones, hernias, varicose veins, thyroid and breast conditions — affect women just as commonly as men.

Any previous medical records, scans or test reports for the same problem, a list of your current medications, and your insurance details if you have a policy.

Cost depends on the condition, its severity, the technique used and where the procedure is carried out. Because those vary between patients, a meaningful figure can only be given after examination — you will receive a written estimate before committing to anything.

Yes. Eligible surgical procedures may be covered under health insurance policies, and our team assists with documentation and pre-authorisation. See the insurance support page for how claims work.

Cashless settlement requires treatment at a hospital within your insurer's network and approved pre-authorisation. Send us your insurer name and policy number and we will check what applies in your case.

That depends on your policy. Procedures done to treat a diagnosed medical condition are commonly covered, while purely cosmetic procedures usually are not. Waiting periods and sub-limits also apply on many policies.

Yes, a consultation fee applies. Please ask when booking so there are no surprises.

Usually yes. Depending on the condition this may include blood tests, an ultrasound or other imaging, plus routine pre-anaesthetic checks. These confirm the diagnosis and make sure it is safe to proceed.

For procedures under general or regional anaesthesia, fasting is normally required for several hours beforehand. You will be given exact instructions for your case — following them matters, as eating or drinking can mean the procedure is postponed.

Tell us at your consultation. Blood thinners, diabetes medication and some supplements may need to be adjusted before surgery. Never stop a prescribed medication on your own — this must be planned with your doctor.

Yes, for any procedure involving anaesthesia. You should not drive yourself home afterwards, and it helps to have someone with you for the first day.

For planned surgery, allow a few working days between consultation and the procedure — enough time for tests and, if you are claiming cashless, for insurance pre-authorisation. Urgent conditions are handled faster.

This varies with the procedure and the nature of your work. Many patients with desk-based jobs return within days after minimally invasive procedures, while physically demanding work usually needs longer. You will be given a realistic timeframe for your situation.

Many procedures here are day care, meaning you go home the same day. Others involve a short stay. Which applies to you is explained before the procedure, not on the day.

Yes. Follow-up confirms healing is progressing as expected and is an important part of treatment. The schedule is explained before you are discharged.

Contact us. You will be given clear instructions on what is normal, what is not, and how to reach us. If you have severe pain, heavy bleeding, fever or any symptom that worries you, seek medical care straight away rather than waiting for your next appointment.

Lifting restrictions are common after abdominal and hernia surgery in particular, and are there to protect the repair while it heals. Your surgeon will tell you how long to wait and how to build back up.

Dr. Kamalakkhannan Chokkalingam, consultant general, laparoscopic and laser surgeon, with over 15 years of surgical experience. You can read more about him here.

MBBS, MS (Surgery), with fellowships including FIAGES, FMAS, FALS (Hernia), FISCP, MMAS and FCLS. He is registered with the Tamil Nadu Medical Council, registration number 92737.

Yes. Consultations take place in private rooms and your records are kept confidential. For conditions people find difficult to discuss, this matters — and these are routine consultations here.

Not every condition needs an operation. Early piles, acute fissures and many other problems often settle with medication and lifestyle changes, and those are tried first where appropriate. Surgery is recommended when it is genuinely the right option, and you will be told plainly if it is not needed yet.

Of course, and you are encouraged to if you want one. Ask for copies of your reports and findings — a good surgeon will have no problem with you seeking another view before deciding.